News-Press full article: https://www.news-press.com/story/money/companies/2020/03/23/coronavirus-florida-southwest-florida-businesses-stay-open-learn-adapt/2883228001/?utm_source=native&utm_medium=capi_retrofit&utm_content=inapp&build=native-web_i_p
Rigorous precautions to encourage social distancing, cleanliness
Banks such as Fort Myers-based FineMark are juggling the need to provide important financial services with the safety of their clients and employees.
“It’s all challenging because it’s new,” said Joseph Catti, president and CEO of FineMark. “We’re really trying to do our best to make sure we’re keeping everybody safe, and at the same time providing the level of service that people have come to expect from us.”
The bank recently bought more than 100 laptops for its employees who are working remotely, and Catti said that a “significant portion” are now working from home.
All lobbies throughout the company’s 12 locations are closed except for people who make appointments. For deposits and withdrawals, clients must use bank drive-throughs until further notice.
Clients who do make appointments are asked if they’ve experienced symptoms of a respiratory illness in the last 72 hours or have traveled internationally or on a cruise ship in the last 14 days.
Other measures include checking fevers of people who go into the bank buildings and holding meetings in larger rooms so that clients and associates can spread out.